CAN'T LOG IN? -> Cookie issues
Moderators: The Heralds, The Loremasters
CAN'T LOG IN? -> Cookie issues
If you're having issues logging in right now, clear your ulthuan cookie. Due to a slight issue I have had to reprogram the cookie, and the old one will tell you you've logged in, then log you straight back out again. Clearing it appears to solve this issue.
You can click this link to clear your cookie: http://www.ulthuan.net/forum/ucp.php?mo ... te_cookies
You can click this link to clear your cookie: http://www.ulthuan.net/forum/ucp.php?mo ... te_cookies
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
-
- Green Istari
- Posts: 13847
- Joined: Sat Sep 13, 2008 11:26 am
- Location: Otherworld
Re: Cookie issues
For those like me who struggle with IT, I am on Android and did this in Chrome by going into Recent Tabs, then Show Full History, then Clear Browsing Data, then leaving only the 'Cookies, site data' box ticked, then choosing Clear.
I was then able to log back into Ulthuan and remain logged in.
I was then able to log back into Ulthuan and remain logged in.
A New Blog (Orcs and Goblins)
http://ulthuan.net/forum/viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
http://ulthuan.net/forum/viewtopic.php?f=80&t=70001
http://ulthuan.net/forum/viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
http://ulthuan.net/forum/viewtopic.php?f=80&t=70001
Re: Cookie issues
Thanks! Fixed my problem.
- John Rainbow
- Posts: 3550
- Joined: Thu Mar 24, 2011 2:47 am
- Location: PA, USA
Re: Cookie issues
Took me a while to find this! Thanks.
-
- Very Helpful Elf
- Posts: 4031
- Joined: Sun Jun 06, 2004 2:10 am
- Location: Patroling the Sea Lanes
Re: Cookie issues
I didn't see this, but I figured the cookies must be the issue. Perhaps making it a more visible announcement would be a good idea. And maybe a bit of a how-to guide, as I'll bet there are many who don't know how to do it.
-
- Very Helpful Elf
- Posts: 4031
- Joined: Sun Jun 06, 2004 2:10 am
- Location: Patroling the Sea Lanes
Re: Cookie issues
Like maybe making it it's own forum section visible from the main page titled "how to fix your log in issues" or something like that. Activity is down enough due to GW changes already, it would be a shame to loose people due to site issues.
-
- Something Cool
- Posts: 2309
- Joined: Mon Feb 07, 2011 7:21 pm
- Location: Northern, California USA
Re: Cookie issues
Well I'm as computer idiot as they come but thanks for getting this cleared up. It's been a lonely week!
- John Rainbow
- Posts: 3550
- Joined: Thu Mar 24, 2011 2:47 am
- Location: PA, USA
Re: Cookie issues
Yeah I think pinning this until it is fixed is a good idea.Shannar, Sealord wrote:Like maybe making it it's own forum section visible from the main page titled "how to fix your log in issues" or something like that. Activity is down enough due to GW changes already, it would be a shame to loose people due to site issues.
Re: CAN'T LOG IN? -> Cookie issues
I found that the board has a link for clearing the cookie!!
http://www.ulthuan.net/forum/ucp.php?mo ... te_cookies
For anyone still having issues
http://www.ulthuan.net/forum/ucp.php?mo ... te_cookies
For anyone still having issues
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
-
- Very Helpful Elf
- Posts: 4031
- Joined: Sun Jun 06, 2004 2:10 am
- Location: Patroling the Sea Lanes
Re: CAN'T LOG IN? -> Cookie issues
Well, that should make it easy.
-
- Posts: 2021
- Joined: Tue May 26, 2009 3:13 am
- Location: Illinois, USA
Re: CAN'T LOG IN? -> Cookie issues
using the clear cookie link didn't work on ios safari browser. Not a huge deal but any advice on how to get ios fixed for this bug is welcome!
Battle Standard Bearer. Don't leave home without it.
Bolt Thrower's High Elves
Bolt Thrower's High Elves
-
- Very Helpful Elf
- Posts: 4031
- Joined: Sun Jun 06, 2004 2:10 am
- Location: Patroling the Sea Lanes
Re: CAN'T LOG IN? -> Cookie issues
I'm not an apple guy, but google told me this:
To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
-
- Posts: 2021
- Joined: Tue May 26, 2009 3:13 am
- Location: Illinois, USA
Re: CAN'T LOG IN? -> Cookie issues
That basically is what I found too, thanks, Shannar!
These are the exact steps I followed that worked for ios cookies:
1. Open “Settings” and tap on “Safari”
2. Scroll to the bottom and tap on “Advanced”
3. Tap “Website Data”
4. Tap “Edit” in the upper right corner, then tap the red (-) minus symbol next to the individual website you wish to remove cookies from followed by the “Delete” button
These are the exact steps I followed that worked for ios cookies:
1. Open “Settings” and tap on “Safari”
2. Scroll to the bottom and tap on “Advanced”
3. Tap “Website Data”
4. Tap “Edit” in the upper right corner, then tap the red (-) minus symbol next to the individual website you wish to remove cookies from followed by the “Delete” button
Battle Standard Bearer. Don't leave home without it.
Bolt Thrower's High Elves
Bolt Thrower's High Elves
Re: CAN'T LOG IN? -> Cookie issues
Wow, I thought I'd never be back! This only works when I disable cookies entirely, as soon as I allow them I keep getting logged out again. Any ideas?
cheers, Lee
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
- John Rainbow
- Posts: 3550
- Joined: Thu Mar 24, 2011 2:47 am
- Location: PA, USA
Re: CAN'T LOG IN? -> Cookie issues
Yeah I've had the odd recurring issue on my phone with this but it's not every time I log in. Only twice I think since the original cookie issue.
Re: CAN'T LOG IN? -> Cookie issues
I've made another small change that may help, and will probably log you out.
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
Re: CAN'T LOG IN? -> Cookie issues
I'm back - its a miracle! Thanks guys, this seems to have fixed it for me
cheers, Lee
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
-
- Posts: 1
- Joined: Thu Jul 06, 2017 11:07 am
Re: CAN'T LOG IN? -> Cookie issues
Not EXACTLY what this topic was meant for I'm sure, but...
Hello all, and admins in particular. It's Luna Guardian, but I am unable to access my old account due to having forgotten my password and having changed email accounts since my last visit. How would I go about regaining access to my Luna Guardian account? I feel kind of weird in this "rental"
Hello all, and admins in particular. It's Luna Guardian, but I am unable to access my old account due to having forgotten my password and having changed email accounts since my last visit. How would I go about regaining access to my Luna Guardian account? I feel kind of weird in this "rental"
- Prince of Spires
- Auctor Aeternitatum
- Posts: 8270
- Joined: Wed Apr 22, 2009 1:07 pm
- Location: The city of Spires
Re: CAN'T LOG IN? -> Cookie issues
Step one is posting here (or sending me a PM, but posting here is fine). Then, someone works some magic and you should now have an email with your new password.tempaccountLG wrote:How would I go about regaining access to my Luna Guardian account?
If you want to change the email address attached to your account, you can do so on the user control panel, under "edit account settings"
Welcome back
For Nagarythe: Come to the dark side.
PS: Bring cookies!
Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Check my writing blog for stories on the Prince of Spires and other pieces of fiction.
PS: Bring cookies!
Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Check my writing blog for stories on the Prince of Spires and other pieces of fiction.
Re: CAN'T LOG IN? -> Cookie issues
A lot of the veterans coming back lately, nice to see you again!
cheers, Lee
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
-
- Pendragon
- Posts: 1700
- Joined: Mon Aug 09, 2004 6:52 am
- Location: Cold, miserable and expensive Finland
Re: CAN'T LOG IN? -> Cookie issues
I tried to find the PM option, but I couldn't do it without being more active on the forumPrince of Spires wrote:Step one is posting here (or sending me a PM, but posting here is fine). Then, someone works some magic and you should now have an email with your new password.tempaccountLG wrote:How would I go about regaining access to my Luna Guardian account?
If you want to change the email address attached to your account, you can do so on the user control panel, under "edit account settings"
Welcome back
But yeah, I'm back again! Thanks for the warm welcomes
Prince Deral Lionbane, head of the House of Lionbane, Lord of Lionstone and Warden of Tor Charta
Luna, try not to beat them too hard. They are proud about their pseudo-glorious past and their present nothingness, you know.
-Elmoth, about Caledorians
Luna, try not to beat them too hard. They are proud about their pseudo-glorious past and their present nothingness, you know.
-Elmoth, about Caledorians
-
- Posts: 1
- Joined: Sun Mar 04, 2018 8:52 pm
Re: CAN'T LOG IN? -> Cookie issues
Hello. I had just reactivated my account Elias Kalderon and was amazed it still worked, but then I tried to change my email address and I was suddenly logged out and it said the account was inactive. Resending the activation email did not work. Could a friendly Loremaster help me out?
-
- Green Istari
- Posts: 13847
- Joined: Sat Sep 13, 2008 11:26 am
- Location: Otherworld
Re: CAN'T LOG IN? -> Cookie issues
I'll confess I don't know how to fix this Elias. Hopefully Rod will be along soon.
A New Blog (Orcs and Goblins)
http://ulthuan.net/forum/viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
http://ulthuan.net/forum/viewtopic.php?f=80&t=70001
http://ulthuan.net/forum/viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
http://ulthuan.net/forum/viewtopic.php?f=80&t=70001
- Prince of Spires
- Auctor Aeternitatum
- Posts: 8270
- Joined: Wed Apr 22, 2009 1:07 pm
- Location: The city of Spires
Re: CAN'T LOG IN? -> Cookie issues
I'll check it out for you. What email address should be linked to the account?
Edit: I've reactivated the account. you should be able to log in again. Let me know if the email address still needs changing or if something isn't working yet.
Rod
Edit: I've reactivated the account. you should be able to log in again. Let me know if the email address still needs changing or if something isn't working yet.
Rod
For Nagarythe: Come to the dark side.
PS: Bring cookies!
Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Check my writing blog for stories on the Prince of Spires and other pieces of fiction.
PS: Bring cookies!
Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Check my writing blog for stories on the Prince of Spires and other pieces of fiction.